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| Frequently
Asked Questions |
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May I use all three prestigious locations?
Certainly! Unlike our competitors, we encourage
all of our clients to take advantage of all three
locations. You can do double duty by saving valuable
time for you and your clients and simultaneously
enhancing your image. Feel free to visit each
of our current centre to see which rooms you prefer
and get a clearer idea of the atmosphere each
location offers.
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Do I have to commit to a 3 years contract?
Not at all. The length of your stay at Award is
wholly up to you. Flexibility is a key component
of our centre and we will make adjustments accordingly.
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How do I sign up?
Phone
604 - 730 - 6000, fax your request to 604 - 730
- 6001, e-mail us, or in-person, or check-out
our on-line sign-up, you can sign-up any way you
like.
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What happens to my telephone line during off
hours?
After hours, it's your call. We're here to meet
your needs, and, while we have many available
options for you, you are free to do whatever you
want with your telephone line. Here's a couple
of ideas using our advanced computerized telephone
system for you. You may have the line forwarded
to another number of your choice; you may have
your line picked up by a voice mail; or you may
have your line forwarded to an automated menu
system where your callers may select from various
options.
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How do I book an office or use office equipment?
Simply call the location where you would like
to make a booking and inform the receptionist
of what day and time. There is no minimum advance
notice required. However, to ensure that the space
and time you would like is available, please book
your appointments as far in advance as possible.
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How about after-hours access to the offices?
If you are a full-time Award client you will be
provided with your own keys and alarm codes to
access the premises 24/7. If you are a part-time
or virtual office client, and would like to book
office space after hours, we will ensure that
an Award representative will be at the office
to open the door.
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